Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
Engage with customers who have failed to make payments on their mortgage, in line with the Collections & Arrears Management Policy.
General
Working in a fast paced and dynamic environment, there is a great opportunity for candidates with some initial collections experience under their belt to continue to progress and develop their career in a specialist lender.
Nicholas Howard are delighted to be working with an exciting Financial Services client, a well established specialist mortgage lender, growing their collections and customer account management team.
Our trusted partner, a FTSE 250 financial services corporation hiring a mortgage collections officer who has direct experience in end to end mortgage collections covering buy to let and residential products within the banking domain.
This will include, early arrears, obtaining court orders and processing through to auction.
To be successful you must have capabilities in MI collation, litigation and undertaking complex financial support to support clients customers.
Posted by LHH Recruitment Solutions • £45K/yr to £55K/yr
Ideally you have experience with payment portals and collections software.
We are looking for an Accounts Receivable expert.
A key role in managing customer accounts, identifying and resolving payment issues, and collaborating with various internal teams to ensure a seamless collections process.
Reviewing agent holdings and assist with chasing overdue jobs.
Monitoring the Enforcement mailbox.
Assisting with the review of jobs for allocation and reallocation and determining which agents to instruct Supporting allocations by reviewing upcoming allocations and identifying resource requirements Dealing with and resolving ad hoc queries by phone and email from enforcement agents including escalating to senior management when required.
Posted by CCR Recruitment Group • £32K/yr to £34K/yr
CCR is recruiting on behalf of our growing client for a dynamic Collections Team Leader / Manager role.
Our client is a rapidly expanding in their sector, they are a small team of customer service / collections advisors who are seeking a strong Team Manager someone to motivate and mange the team daily.
Base salary depending on experience (plus bonus and benefit package)