Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
Liaison With: Customers, Council Officers and Councillors, Landlords, DWP, Enforcement Agents, External Collection Agencies, Other Local Authorities, Customer Representatives, Community & Voluntary Organisations, and Stakeholders.
Purpose of the Job
To effectively manage and recover sundry debtor invoice balances, ensuring efficient and appropriate debt recovery procedures are followed.
You will be responsible for cash collection & achieving targets, reconciliation, query resolution, reporting, refunds and reducing DSO and Bad Debt on your portfolio.
A great opportunity has arisen for an experienced Credit Controller to join a well-established company based in Hounslow for a 1 year contract.
You will be given full training and enjoy a supportive and friendly team culture.
The post holder will contribute to the administration of the credit control function, ensuring timely collection of outstanding debts.
This is a temporary, part-time role, requiring 3 days per week on-site, focusing on cash collection from commercial debtors, student loans, sponsors, and tuition fees for both domestic and international students.
General
Reporting to the Senior Credit Controller, the post holder will serve as a key contact for external parties, students, and staff, while collaborating with various departments to ensure service levels are met.
We are looking for Customer Service Advisors to join our call centre team in Glasgow on a long term, temporary ongoing basis.
Starting hourly rate of £11.44 which increases to £12.30 after 12 weeks worked, with Immediate start dates available!
Full training will be provided for the role; however, a customer service background or call centre experience is extremely beneficial to excel in this role.