A customer account and collections agent is required to join our fast growing business that provides a fast and effective national and international debt recovery service to our clients.
You will be responsible for managing client caseloads, by handling telephone calls and dealing with written correspondence.
Guildways (a trading name of Lovetts) are looking for a focused individual, with high attention to detail, to assist in recovering debts owed to its client's.
Posted by E Personnel Recruitment • £30K/yr to £35K/yr
The Regional Credit Controller reports into the Service Regional Collections Manager and is responsible to conduct Collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.
HYBRID WORKING ONCE ONBOARDED/TRAINED
Benefits: 25 Days Holiday, Company Pension Scheme, Employee Assistance Programme, PDI, Life Assurance, Cycle to Work Scheme plus Quarterly Commission.
The primary purpose of the Customer Collections Executive role within Guildways is to ensure the performance standards and the company's objectives are met to enhance revenues brought in by utilising their negotiation skills.
The Company
Guildways is a trading name of Lovetts Ltd and is looking for a focused individual with high attention to detail, to assist in recovering monies owed to its clients.
General
The company offers regular social events, a benefits package (including discounts at hundreds of high street stores) and a quarterly bonus scheme.
Posted by Lloyd Recruitment Services Ltd • £28K/yr to £33K/yr
We are looking for individuals to join our client based in the local area, where you will be the first point of contact for all enquiries relating to areas and debt management.
Showing empathy, understanding and being non-judgemental you will help put into place a suitable payment plan.
The focus of this role is to engage with each customer, using your listening skills to build a rapport and understand each element of their case.
Investigate unpaid proforma invoices (chase with sales staff, chase clients, send out legal letters, proceed with write offs, proceed with offsets from returns).
Manage proforma Invoicing on weekly basis Raise and send out invoices.