Duties will mainly comprise of general administration and data entry and those with a customer service background would be preferred.
Our client is looking to recruit a Customer Service Administrator to work at their City Centre location on a temporary basis for up to 4 months (possibly longer).
Working 37 hours per week, between 7am and 7pm, Monday to Friday
Customer Service Administrator ( Project Based ) (12-Month Fixed Term Contract)
Join our team as a Customer Service Administrator/Project Officer and play a crucial role in the successful delivery in one of Newcastle City Council's projects!
Are you passionate about delivering outstanding customer service and supporting impactful projects?
To proactively manage a cross tenure patch of properties, including properties managed on behalf of other landlords, providing customer focused services in line with the company's service standards and values.
To become the key local contact for tenants, providing appropriate support and early intervention to sustain tenancies and maximise income.
To work with vulnerable tenants, making appropriate referrals and liaising with partners and services to develop and monitor support plans.