First point of contact for clients, visitors and contractors.
Provide high levels of customer service.
General
Fabulous working environment, luxurious office space where you will work alongside the Manager to assist, support and help manage clients and visitors to this luxury serviced office.
The Client Services Associate role involves providing administrative support to financial advisers within a client services team, focusing on tasks such as generating reports, managing client communications, and preparing investment paperwork.
They offer telephone-based services to retail clients throughout the UK.
The client is a forward-thinking financial planning business based in the City of London.
My client is a truly global law firm that operates in 55 countries, employing nearly 5000 staff.
Business Services employs 400 staff in London across Facilities, Human Resources, IT, Knowledge, Learning, Business Development and Finance.
The firm has an extensive reward package that includes discretionary bonus scheme, gym subsidy, on-site restaurant, pension scheme, concierge service, flexible working and holiday arrangements and medical cover.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
Duties of the Client Services Associate to include
Updating and maintaining the CRM system.
General
This is a hybrid role with 2/3 days a week in the office.
Sterling Williams are working alongside a Boutique Asset Management Firm, they are seeking an individual that ideally has prior experience within an Asset/Investment Management firm.
This client is a leading American law firm with 20 offices around the globe employing over 1200 lawyers.
They are currently hiring a Revenue Assistant who is responsible for the overall billing cycle across multiple practice groups, dealing directly with Partners and secretaries.
The London office is their European hub and is a vibrant and busy place to work.