Manage onboarding and off-boarding for institutional clients through coordination with the client, sales director, operations colleagues as well as custodians and key client partners to ensure a smooth transition.
Working closely with the Sales Directors and Relationship Managers to deliver exceptional client service.
An independent investment manager is seeking a professional, dynamic individual to join its Institutional Client Service Team.
To ensure that all duties are being carried out satisfactorily and to the required professional standard and the processing of payments and invoices as required.
To ensure complaints are dealt with and responded to within time frames and monthly targets are met.
Provide first line advice , referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
As part of a team, take responsibility for front line delivery of advice on multiple service areas within the assigned cluster providing a coordinated, consistent, efficient and customer focussed service and achieving set access targets and ongoing improvements to the customer experience.
General
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
I am working with an international law firm based around St. Pauls and they are looking for a Junior Legal Secretary to work 9.30am-5.30pm Monday to Friday on a 12 month contract.
They also offer hybrid working and a salary up to £32,000.
Provide expert professional and technical advice to other Social Workers, managers, colleagues, and partners.
Provide professional supervision of other Social Workers, supporting caseload management and promoting reflective practice and continuous professional development.
Manage social work caseload of more complex nature and with high levels of autonomy.