Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
Posted by Central Employment Agency (North East) Limited • £45K/yr
Client Services Team Manager role profile
As a Client Services Manager, you will drive customer satisfaction and retention through exceptional service and strategic account management.
You will analyze client needs, provide tailored solutions, and build strong relationships to ensure long-term success and growth.
General
Central Employment are delighted to be working in partnership with a leading UK digital communications, transformation and fulfilment organisation, as they look to recruit an engaging Client Services Manager, operating from there Sunderland facility.
We are currently seeking on behalf of our client, a Client Services Team Manager who will lead the team when it comes to ensuring service delivery excellence, customer satisfaction, order processing and working to agreed department targets.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider Software, Risk and Compliance Group, are at the forefront of revolutionising health and safety compliance solutions.
Our client is part of a global brand and due to continued growth, they need a client services account manager to join their existing internal team.
The role is to support the business in managing existing spending clients and which include building a rapport with the clients, supporting with repeat orders and ensuring that they know of the full product offering and up selling them.
The industry is within print, and they provide a full suite of products that a distributed nationally and worldwide for some clients.
This is a great opportunity for someone who is looking for a new opportunity on a permanent basis to work with a client with 22 years of financial service work as their Client Services Manager in Wimborne.
REED are recruiting on behalf of a well-established accountancy firm in Wimborne for a Client Services Manager on a full-time basis.
As a Client Services Manager your duties will include
Deliver client requirements effectively and efficiently, whether directly or via other members of the team.