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Blackburn with Darwen Children Social Care require a full time Practice Manager in the Childrens Advice and Duty Service (formerly known as MASH).
The role is 5 days per week Monday to Friday.
The emphasis of the post will be about using experience to ensure that the initial response to partners, members of the public and others is consistent, appropriate and proportionate to the reason for contacting the local authority.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
We are looking for a Team Manager to manage, develop and lead a Social Work Team service in order to deliver high quality services that address the needs of children/young people and their families and lead to improved outcomes.
The client is an established and respected financial services provider and seeks an administrator with good customer service skills and experience within the sector.
You will provide telephone and administration support to the new and existing savings and mortgage customers.
The role provides a first point of contact to the organisations' new savings and mortgage customers.
Posted by North Oak Recruitment Ltd • £21K/yr to £25K/yr
My client is an award-winning wealth management company and they now have an exciting opportunity for an individual to join them on a 12-month contract to cover maternity leave.