Posted by Hays Specialist Recruitment Limited • £29K/yr
An exciting opportunity has arisen for an experienced customer service officer/administrator to work in the Customer Services team, for a well-known Housing Association in Wakefield.
Your new company
This role will be a temporary-fixed-term contract position initially until March 2025.
Reporting to the firms IT Director, you will be responsible for managing a team of 4 IT Support Analysts, whilst providing hands-on technical support for all UK offices.
You will be expected to assist the support team in their duties, providing 1st/2nd/3rd line support, via email/phone, in-person and remotely.
General
Please note this is not an infrastructure support or project management role.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in
Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.