Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
In this role, you will be at the forefront of our client's mission.
Key Responsibilities
Investigating and resolving customer problems, which may include issuing refunds, arranging returns, or escalating issues to the appropriate department.
Raising customer sales orders and supplier purchase orders on our internal system, ensuring all data entered is accurate.
We have an exciting opportunity for a hard-working and personable person to join the team as our new Customer Support Specialist.
You will take relevant actions to ensure we retain the business at every opportunity by enhancing the customer experience.
You will be required to provide excellent customer service and day to day handling of all existing policy holder requirements post sale and pre renewal for our Delegated Authority, Property Owners & Household products.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
Posted by Inc Recruitment Direct • £20K/yr to £25K/yr
Immediate Availability - Start as a Sales Advisor
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
As a Client Director you will be responsible for facilitating the acquisition of new name customers, of the appropriate profile, and delivering new lines of business wins within specified existing customers.
Who are we
At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of 80.
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide.