The Customer Service Officer (CSO) will take the lead in handling all contact on behalf of Surrey Highways including but not limited to enquiries, complaints and Freedom of Information requests and ensuring accurate record keeping.
Proactive engagement through wirtten, verbal and digital media will be and important aspect of the role to deliver high quality customer service to customers both internally and externally.
Work Context
The Highways & Transport service within the Directorate is responsible for ensuring the effective management, maintenance and improvement of all highway and transport assets.
As a Customer Service Advisor, you will be the first point of contact for customers, supporting them through an inbound contact centre via multiple channels.
Are you a naturally helpful and friendly person who enjoys speaking with customers and assisting them with their financial queries?
We have a fantastic opportunity for you to join a team operating within a critical function in the financial services industry.
Provide a consultative/supervisory service to a staff team operating within a multi-agency environment to provide professional expertise, skills and advice to enable a safe, effective and high quality service to disabled children and young people that meets agreed existing and new policies and practices.
Manage a complex caseload of disabled children and young people aged 0-25 to assess, plan, monitor and review the support/personal assistance needs of service users, working in a person-centred way to ensure that resources are utilised effectively to safeguard and promote the welfare of disabled children and young people.
The post holder should be working in line with the Social Care Capability Framework.
I am currently recruiting for a Customer Service Advisor to work in the Housing Solutions team of leading public sector organisation based in the Sheffield City Centre.
As a Housing Solutions Customer Service Advisor, you will play a pivotal role in providing excellent customer service and support to individuals seeking housing solutions within the organisation.
You will be the first point of contact for customers, ensuring their inquiries and concerns are addressed efficiently and professionally.
My client who are a successful Debt Recovery Agency are looking for an Customer Service Advisor to join their team - Previous experience in a collections environment would be an advantage but not essential as full training will be given.
This is an exciting opportunity for an ambitious candidate looking to start their career or looking for a change.
Connect2socialwork are urgently looking for experienced Social Workers and Senior Practitioners to join various Adults and Children's Social Work Teams across Surrey
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Pure are working with a public sector organisation that has an exciting opportunity to join their Customer First Team as an Independence and Wellbeing Advisor.