Posted by Jam Management Consultancy Limited T/A JAM RECRUITMENT • £60K/yr to £70K/yr
Our clients are looking for a focused, customer-driven professional to join their team as a Customer Success Consultant.
As a Customer Success Consultant, you will collaborate across multiple functions to drive client success.
In this role, you will work directly with our valued clients, understanding their challenges and leveraging our solutions to enhance their customer and user experiences.
Pertemps Managed Solutions, based on the Basingstoke Road in Reading, are looking for a number of Customer Service Advisors to work Monday to Friday in our office assisting with our large recruitment campaigns.
We are looking for an immediate start and the role is likely to be for 6 months.
This role is an interesting and varied position, assisting in a volume recruitment campaign.
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us.
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London.
The hourly rate will increase after 6 months in role.
Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.
You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans.
General
Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.
As the first point of contact for internal and external customers, you will be responsible for creating a positive and welcoming environment.
Our client is seeking a friendly Receptionist to manage the main switchboard and Head Office front desk.
This role involves answering and redirecting phone calls, greeting visitors, providing administrative support, and ensuring that the reception area is kept clean and presentable.