Our client are a unique financial services organisation dedicated to providing exceptional banking services and financial solutions to their valued customers.
If so then we would like to hear from you.
Do you have recent experience in a Customer Service role
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
MAIN DUTIES AND RESPONSIBILITIES
Provide first line advice , referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
As part of a team, take responsibility for front line delivery of advice on multiple service areas within the assigned cluster providing a coordinated, consistent, efficient and customer focussed service and achieving set access targets and ongoing improvements to the customer experience.
Our international client requires an experienced Customer Relations Coordinator to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.
3 years customer service contact centre experience needed
Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer Customer Service Officer
We are looking for a highly qualified Sales Support Representative to join our team.
Sales Support Representative ASAP start 2 year contract £275pd Hybrid Working Inside IR35
In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.
This role is hybrid-working and has flexible hours.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Customer Relations Coordinator.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focused on supporting and developing its employees and has the size to facilitate progression.
Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
General
A hybrid opportunity has arisen for a New Business and Customer Coordinator to join a great company based in Bracknell on a 6 month fixed term contract.
We are pleased to be supporting our Horley based client who are currently seeking a Customer Support Analyst to join their growing team on a 12 month fixed term contract.
Contract term: 12 months FTC
This is a fantastic opportunity for someone with strong customer service experience and proficiency in Excel, as you'll be diving into data and spreadsheets regularly.
We are seeking a German Merchant Services Specialist to join our team.
The ideal candidate will be responsible for providing exceptional service to our German-speaking merchants, including support, account management, and problem resolution.