Our client, a unique financial services organisation, are looking for a Customer Service Representative to join their growing Corporate and Private Client team.
If so then we would like to hear from you.
Do you have recent experience of dealing with HNW Customers
Can you demostrate account management and accurate record keeping?
Looking for a Customer Service representative to join a great lifestyle business based in London (Shoreditch)
Competitive salary generous profit share bonus
The role
To provide assistance to the Sales Team and the Customer Service Team by placing orders, invoicing clients, responding to emails, answering phone calls, resolving issues and assisting Sales Managers.
You will assist the Client Services Team Leader to provide our services to our clients and also assist our agents in the field.
The primary purpose of the role is to deliver an excellent customer service and experience for both the Company and its customers by working in our Client Services team.
The role is located in our Romford office and involves working with a growing team that works across a range of working times to deliver the full range of services we provide.
Time Appointments are delighted to be working with one of Suffolk's leading road hauliers, a family-owned business, that are looking for a Customer Service Representative to join their team.
This is an excellent opportunity for someone looking to begin their career within a fantastic company with the opportunity of professional development and progression!
Role Overview
Producing customers KPI's and distribute them accordingly.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
I am looking for a Customer Service Representative who is committed to providing outstanding customer service in line with client contracts, KPIs, and business deadlines.
This role is ideal for someone with a strong customer focus, excellent communication skills, and the ability to deliver efficient and effective solutions to maximise revenue.
Day to Day of the role
Deliver excellent customer service in a professional manner.