They are seeking to recruit a Service Director to work within their head office in Gloucester, where they will oversee the operation, financial and quality aspects of the service.
An excellent opportunity has become available with a specialist provider within the Employee Assistance Programme space.
Key Responsibilities of the Service Director
Lead and develop a culture with a focus on safety, quality, excellent care and customer service.
With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
Fixed Term Contract 12 month, Maternity cover
William Martin, part of the wider Software, Risk and Compliance Group, are at the forefront of revolutionising health and safety compliance solutions.
Posted by Central Employment Agency (North East) Limited • £40K/yr to £45K/yr
This role is critical to ensuring the smooth delivery of services to our clients and will act as the main point of escalation for both the account management and customer service teams.
The ideal candidate will be an exceptional people leader with a strong focus on personnel management, client satisfaction, and operational efficiency.
Central Employment is proud to partner with one of the UK's fastest-growing fulfilment companies with their Head Office in Gateshead.
Reporting into the Sales Director you will be the first point of contact for the clients,helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Do you have excellent Customer Service Skills
My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
Are you looking for your next role in Customer Services
Are you capable of Multitasking and Prioritising your workload?
The Associate Director- Client Development role will manage a small team dedicated to client accounts and working with a collaborative global BD team to come up with innovative solutions to client's needs and offer a personal service to clients.
This Associate Director- Client Development role will focus on leading the global key client programme for this award winning law firm.
Do you have senior level experience within Client Development and looking for a new role within a collaborative global law firm?
We are currently seeking on behalf of our client, a Client Services Team Manager who will lead the team when it comes to ensuring service delivery excellence, customer satisfaction, order processing and working to agreed department targets.