To provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across all contact channels, using the appropriate telephony system and social care case management system.
25 hours per week -
The shifts are Monday Friday 5:30pm 11:30pm and Sat/Sun 8am 11:30pm.
Our client, one of the UK's largest banking groups, is seeking experienced Customer Service Representative to support their Customer Service Operations team, specialising in the management of stocks and share investment.
Hybrid Working: 2 days per week in the office after the first 2 months.
Rotating shift pattern with 7 hour shifts starting from 8am and finishing at either 4pm, 5pm or 6pm.
Posted by Page Personnel Finance • £12/hr to £13/hr
To be the first point of contact for all clients and their employees, providing a service that assists with timely and accurate payments.
This call centre and customer service type role is to carry out all tasks within SLA time scales, following procedures, ensuring audit trails are maintained and spot checked for compliance.
Delivering excellent customer service and the required results to support KPI's by maintaining the key responsibilities.
Are you looking for a Customer Services Advisor role
A number of clients are wishing to recruit a variety of short and long-term roles; these include temporary and fixed-term contracts, both hybrid and office based.
Our client is recruiting for an interim Service Director to support the achievement of the directorate's core aim of improving transport and connectivity across the county for all communities, protecting and enhancing the environment, delivering sustainable and include economic development and maintaining a resident focus delivery effective front-line services.
I'm looking for a Customer Service Admin temp to start asap with one of the UK's leading specialists in their field, this opportunity would be to join their busy customer orders fulfilment team on a full-time and temp basis for the rest of the year, but very much looking at a long term permanent role.
The Orders Department is the beating heart of the business; processing customer sales orders and ensuring that they deliver great service to their customers by phone and email.
As a temp the plan would be to get someone started and trained on the phones/email systems quickly and help with what is expected to be a busy few months, and then slowly training this person on the orders side, leading into a permanent role if that's what you're looking for.
Manage, lead and oversee the day to day service delivery of the CwD Service, ensuring the service functions runs smoothly and to a high professional standard in line with good practice and guidance.
Take a leading role with the Strategic Head of Service for Early Help, CwD and family support (Head of Service) in the continuous improvement of the Service based on performance, risk and demand.
Deliverables
Manage and oversee staff to ensure effective delivery of services to children, young people, and their families.