Posted by Central Employment Agency (North East) Limited • £45K/yr
Client Services Team Manager role profile
As a Client Services Manager, you will drive customer satisfaction and retention through exceptional service and strategic account management.
You will analyze client needs, provide tailored solutions, and build strong relationships to ensure long-term success and growth.
General
Central Employment are delighted to be working in partnership with a leading UK digital communications, transformation and fulfilment organisation, as they look to recruit an engaging Client Services Manager, operating from there Sunderland facility.
You will manage an established team to provide support that enables the people supported to achieve the outcomes of their individual Person-Centred Plans and the aims and objectives of the service.
Domus are on the lookout for a dedicated Health and Social Care professional to take managerial responsibility for a large residential service in Darlington, Historic County Durham, for adults with Mental Health and Complex Needs.
We are looking for an enthusiastic and self-motivated leader who wants to make a difference to the lives of the people supported, promoting Person-Centred Approaches and Values, Inclusion and Independence.
As a Client Director you will be responsible for facilitating the acquisition of new name customers, of the appropriate profile, and delivering new lines of business wins within specified existing customers.
Who are we
TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide.
At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of 80.
We are seeking a proactive and motivated Customer Success Manager (CSM) to manage our clients SME customers, ensuring they derive maximum value from solutions.
The Client
Our client is a pioneer in utilising digital, IoT, and AI technologies to transform vehicle fleet management and mobile workforce operations.
They are committed to empowering businesses through our innovative vehicle operations cloud platform, their solutions help mobile workers and fleet managers digitise, automate, and optimise processes, delivering on the transformational promise of these cutting-edge technologies.
Posted by Hott Source Limited • £26K/yr to £40K/yr
A leading retail marketing and communications company are looking to add to their client services team with an experienced Account Manager.
In this crucial role, you will be responsible for managing well-known client accounts, ensuring their projects are executed with excellence and efficiency.
A background working in POS (point-of-sale) and with clients in the retail sector is highly desirable.
Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
Join our Sunderland team as a Customer Service Advisor, where you'll be the first point of contact for our customers by providing assistance and guidance to each customer displaying empathy, understanding and a passion for delivering excellent customer service, giving a personal touch ensuring they feel valued and respected.
You'll be placed within a supportive team with excellent mentors, who'll provide full training and guide you to ensure you have everything you need to succeed as a Customer Service Advisor at Barclays.
Barclays is required by law to confirm that you have the Legal Right to Work in any role that you apply for.
We have an exciting opportunity for a hard-working and personable person to join the team as our new Customer Support Specialist.
You will be required to provide excellent customer service and day to day handling of all existing policy holder requirements post sale and pre renewal for our Delegated Authority, Property Owners & Household products.
You will take relevant actions to ensure we retain the business at every opportunity by enhancing the customer experience.