With a mission to foster compliance, resilience, and success, we take pride in being the go-to partner for businesses navigating the complexities of regulatory landscapes.
William Martin, part of the wider SRC division, are at the forefront of revolutionising health and safety compliance solutions.
Our client is part of a global brand and due to continued growth, they need a client services account manager to join their existing internal team.
The role is to support the business in managing existing spending clients and which include building a rapport with the clients, supporting with repeat orders and ensuring that they know of the full product offering and up selling them.
The industry is within print, and they provide a full suite of products that a distributed nationally and worldwide for some clients.
Posted by Clarify Consultancy Ltd • £26K/yr to £30K/yr
Reporting to the Client Manager, duties to include
Provide exceptional customer service to clients via phone, email, and chat.
General
Our Client, an international manufacturing company, is currently recruiting an amendable, resourceful and professional Client Relationship Specialist, you will be the primary point of contact for the company clients.
I'm currently recruiting for a Client Services Administrator to join a well-established client in BS1 on a full-time, temporary basis (with the possibility for extension).
The role is to start in the next couple of weeks, with an hourly rate of £13.22.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
As our clients Customer Services Manager, your role is responsible for the development and delivery of a Customer Service Strategy that puts the customer at the heart of their payroll solution business.
Representing Customer Service across the business, to drive customer centricity, innovation and continuous improvement.
This brand new role offers a great chance to exhibit your management skills within a corporate setting that has a wonderful ethos.
50k bonus and benefits
This is a fantastic opportunity to join this high-profile Facilities Management Company in the heart of Central London which has a dynamic culture and undeniable standard for excellence.