Posted by Macildowie Recruitment and Retention • £28K/yr
THE OPPORTUNITY
The (CSR) is primarily targeted with customer retention, nurture and growth in customer revenue and margin improvement within an assigned portfolio by managing the ongoing relationships and liaising between customers and cross-functional internal teams to ensure the timely and successful development and delivery of products that tailored to customer needs.
Macildowie are currently recruiting for Customer Service Representatives working for a growing business based in Ashby de la Zouch.
General
The CSR is expected to work as part of a cohesive centralised Customer Service and communications team and closely with internal functions such as Service Centre Managers, Field Sales Resources and Functional leaders on growth and retention strategies by providing complete and appropriate washroom hygiene solutions for every existing customer and prospect to boost retention and top-line revenue growth and margin improvement.
As an Associate Relations Specialist, you will play a crucial role in providing advice and support to line managers, associates, and P&O Business Partners on a range of associate relations (AR) issues.
Our client, a leading organisation in Waltham on the Wolds, Melton, is looking for an Associate Relations Specialist to join their team.
Are you passionate about creating a positive work environment where associates can thrive?