We are seeking a dedicated Customer Experience Transformation Manager to join our team at a prestigious global bank based in London.
This is a unique rolling contract opportunity where you will play a pivotal role in shaping and enhancing our customer experience strategies worldwide.
As a Customer Experience Transformation Manager, you will
Lead the Global Design and Implementation of the Net Promoter System: Guide the global CX community with your expertise in research and data analysis.
We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK for 2024, providing a great place to work in an open and inclusive environment.
General
We care about making a positive impact for our colleagues, customers, partners, and the wider community.
SF Recruitment are currently working with a highly regarded public sector body in the recruitment of a Finance Business Partner.
The role supports budget managers in the management of their expenditure, ensuring they are effectively planning and forecasting to accurately monitor their budget.
They are responsible for providing key analysis and reporting to inform successful decision making.
About the opportunity We have an exciting opportunity for someone to join our fast-paced Finance team as an Assistant Management Accountant (AMA) to support with delivery of the month-end management accounts.
The Assistant Management Accountant will benefit from support from three other colleagues in the team, plus the leadership and support of one of our Finance Managers.
The AMA will have a defined set of responsibilities across both the profit & loss account and the balance sheet, and you will also be producing and presenting monthly results to senior leadership within the financial accounts team.
As Pricing Manager you will be responsible for developing and executing our pricing strategy.
This role sits within the Marketing team and will be focused on the creation, maintenance, monitoring and embedding of pricing models to directly influence business growth.
You will play a pivotal role in shaping and implementing pricing strategies that drive profitable growth for the business.
Our External and Digital Engagement team is looking for an experienced individual to lead the way in process, compliance & delivery for our marketing strategic projects.
General
Reporting to the Marketing Director, you will provide project management expertise to lead both internal and external teams across various technical and business disciplines.
This is a unique opportunity to deliver projects that ensure SFE achieves its business goals and it's charitable aims
Our leading Financial Services client is looking for highly skilled Programme Manager to join their Edinburgh or Midlands based team for a 6 months initial contract.
Key Skills
Strong blend of Technology Change Delivery expertise, commercial acumen and hands-on experience of leading a portfolio to transform IT delivery, ideally within Financial Services.
Previous experience of working with senior IT stakeholders, architects and business executives to develop application strategy and translate into the practical shaping and execution of change delivery.