Assist customers in making purchasing decisions by providing relevant information and guidance.
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.
Posted by Central Employment Agency (North East) Limited • £45K/yr to £50K/yr
The role requires a close partnership with local stakeholders while aligning with global procurement strategies.
Central Employment is pleased to present a Senior Procurement Officer role with our Pharmaceutical client.
The successful candidate will be responsible for managing the procurement of indirect goods and services at the Cramlington site, ensuring the effective supply of key categories such as Lab Supplies, MRO, IFM, HR services, and Warehousing Materials.