The Customer Experience Manager will be responsible for managing the Customer Experience Team, a centralised team working across all departments, focusing on improving customer experience, identifying areas for change and ultimately reducing customer fail rates.
General
They have a brand new and pivotal opportunity for a Customer Experience Manager, joining their centralised leadership team.
Central Employment are working in partnership with a UK leading eCommerce web-print specialist based in the North East.
We are seeking a Digital Project Manager to join our vibrant digital agency.
You will be at the helm of a multi-disciplined team, driving them to meet deadlines and overcome challenges with your exceptional organisational skills.
This role is perfect for a detail-oriented planner who thrives on leading, executing, and controlling multiple digital projects.
We are recruiting for experienced Customer Service professionals to work for a well-known, established insurance company!
If you have at least one year's customer service experience, excellent keyboard skills and the ability to work in a fast-paced environment... this could be the role for you!
We have roles available in Peterborough and Sunderland for start dates in July!
Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.
We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.
Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance.
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.
Duties
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.