To provide effective and pro-active contractual, commercial and relationship management to a specified portfolio of key clients across the company's existing customer base through:
Overall support and service the allocated customer portfolio.
Development of ones' portfolio through up-sell and cross sale.
We are looking for an individual with excellent account management and communication skills, someone who will proactively steward existing relationships with a portfolio of corporate supporters whilst identifying opportunities to develop new partnerships.
Merrifield Consultants are working with a membership body to find a Relationship Executive.
We are looking for someone with experience in development within a membership/ charity background.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Cards Relationship Manager for one of their banking sector Clients based in London (Hybrid).
IR35: This role is inside of IR35
Minimum Requirement
Excellent French written and verbal communication.
Our client is a cutting-edge shopping platform that offers users a smarter way to shop.
Leveraging our suite of innovative tools, we provide instant access to exclusive savings, deals, rewards, and product discoveries, all powered by the collective knowledge of our online shopping community.
We are proud to be helping millions save money when they shop online, and now, we are hiring!
This role will be responsible for maintaining the UK CRM system - hygiene, performance and upgrades.
We are working with a extremely well-known, European leading organisation on the lookout for a CRM Administrator to join their team in Warwick on a 15 month FTC.
To train and promote it's use effectively across the UK teams, with activities including (but not limited to) training, issue resolution, working with Group CRM team on strategic projects and delivering continuous improvement to the local UK users.
Supporting the Customer Operations Manager with ongoing relationship management.
Customer Experience LeadVacancy closing date: 14th June 2024Recruitment Partner: Emily Smith-KennyWe have a new and exciting opportunity for a Customer Experience Lead to join our Customer Operations Team, and become an expert in our Contact Lens Reward Plan (CLRP).Reporting into the Customer Operations Manager, you will provide support to Partners within the business, and will have internal line management responsibilities for a team of Customer Liaison Specialists, who manage all customer communications via written, verbal and social interaction.About the roleYou will receive training on all aspects of the CLRP, with a view to provide 'Train the Trainer' support to Partners, ensuring that they are well equipped to deliver an enhanced customer experience and commercial performance to customers on the plan.Responsibilities of the role include: Supporting external partners with on-site training.
Liaison with support teams such as Professional Services, CLRP Category Managers and Marketing teams.