As a Key Account Manager, you will be responsible for retention and development (growth) of existing customer portfolio (circa 15/20 accounts) by delivering exceptional levels of customer service, this includes engaging with a wide range of internal stakeholders.
You will implement strategic campaigns to improve service and grow business revenue for your portfolio and achievement of the core KPI's set out below
You will be expected to create and building a rolling 12-month customer management strategy that ensures the pro-active management of both the commercial and service elements throughout the life of the contractual term.
As a Project Manager, you will be responsible for a selection of the agencies accounts, of various sizes, handling multiple projects to ensure consistency and quality of delivery.
Managing the campaigns from the start to finish, you will umbrella the whole project working closely with all disciplines and agency partners.
General
Walker and Sloan are proud to be working with a fully integrated marketing agency in Birmingham, as they are keen to bring on board a Project Manager to the team on a full time basis.
The purpose of the role is to manage and control VAT client work including the review and preparation of VAT returns.
VAT Manager - c.£65k bonus - Hybrid working (50% working from home/reporting to Birmingham office).
You will undertake detailed planning and implementation of VAT work, ensuring the provision of an effective and cost driven service to clients in line with budgets.
The Digital Account Manager will drive digitalisation through all client activity to support Wyatt in accelerating Brand & Business Value Creation, and support the Cluster's Account Directors in driving account growth through the development and delivery of digital services (to increase share of wallet with existing clients),
Walker and Sloan are proud to be working with a well known Marketing Agency in Birmingham as they are keen to bring on a Digital Account Manager to the team on a full time basis.
Cross section of Principal responsibilities
Identify opportunities to create agency differentiation by continuously monitoring the Social Media landscape.
Support your Client Services team with all the administration & campaign co-ordination duties associated with keeping their clients delighted.
Booking multiple mailing campaigns onto their Tharstern MIS system, dealing with many daily queries & tasks, keeping Salesforce & Tharstern accurate and any other ad-hoc duties required by your Account Director / team.
Including, but not limited to, quoting Clients (within 2 hours whenever possible) & following up on quotations to seek the order.
Among our distinguished brands, Parasol stands out as a premier provider within the industry, offering first-class service to the Agile Workforce, including freelancers and contractors.
With 20 years of experience as a leading umbrella payroll provider, Parasol has built an award winning reputation in the market.
At Caroola, we are a leading group of brands specializing in umbrella payroll, CIS, accountancy, and tax services.
We are looking for an experienced Branch Manager for our City Centre office in Birmingham.
You need excellent customer service skills and be able to lead a team to increase the portfolio level and provide support which will enable the team to grow in their knowledge base.
The ideal candidate will have a passion for property from both a sales & lettings perspective, they must have good local knowledge of the market and have the desire to build a commercial sales division.