Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
CCP are delighted to be working with an existing client who are a market-leading digital-first SAAS organisation, who are expanding due to exceptional business performance.
We are supporting them as they look to recruit 10-11 talented Customer Service Advisors on a full-time basis starting on 9th July 2024 in their brand new, state of the art office in Sheffield city centre.
Are you a diligent and hardworking Customer Service Advisor
Do you want to be part of a new vibrant team looking to achieve the best results?
The Compliance Monitoring Officer will be responsible for providing feedback to clients with reference to files reviewed and compliance issues raised, along with developing and maintaining a professional relationship with the clients.
The role of the Compliance Monitoring Officer is to provide a file review service to the clients.
The file reviews will mainly be for medium to large financial services businesses.