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Your new company Our client is a leading healthcare provider who is currently looking for a temporary customer service advisor to cover an absence within the team. Your new role You will be the first point of contact for all patients, their families and other healthcare providers, managing calls and email enquiries, signposting patients to relevant services, dealing with requests for documentation, liaising with external documentation and ensuring the patient's journey is as smooth and stress-free as possible. What you'll need to succeed You will need to have experience in customer service and be passionate about providing high levels of service both over the phone and in written communication. Able to start at short notice Be local to Surrey to be able to attend induction and some training days Have an internet connection What you'll get in return Full training Opportunity to work as part of a high-performing team Temporary role paying £13 per hour plus holiday pay 37.5 hours per week Monday to Friday, 9am to 5.30pm Predominantly home based role - all equipment provided What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk