As an Extra Care Specialist, you will play a vital role in maintaining our commitment to exceptional customer service.
You'll be responsible for assisting customers who require extra help, addressing their inquiries promptly and efficiently.
This role involves collaborating with colleagues across the organization, delivering high-quality service through various channels, and identifying and supporting customers in financial hardship or needing priority services.
The Mount Alvernia Hospital in Guildford is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Your new company
Circle Health Group is proud to be recognised as one of the UK's top 5 best big companies to work for, as well as the top 5 to work for in the health and social care sector.
We can offer great opportunities to join our skilled, supportive and solution-focused team where you will develop the communication skills of children with a range of clinical diagnosis e.g.
This role has a competitive starting salary of £40,761 per annum (including market supplement), based on 36 hours per week across 42 weeks a year (equivalent to a Band 6 NHS post) pro-rata to £43,996 full-time equivalent.
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The Ideal Recovery Practitioner
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Organisational Values
Believing In People, Being Open, Being Compassionate, Being Bold and Making a Difference.