Medical Information Customer Experience Specialist
Languages required: Danish & English (C1 or higher)
SRG are collaborating with a global Pharmaceutical Company who have a key opportunity for a Danish speaking Medical Information Specialist to support the team for a 9 month contract.
You will be responsible for managing and analysing Mental Health Act correspondence and documentation, this includes undertaking assessment requests, transfer of authority, consent to treatments, renewals of detention, consent to treatments and arranging hearings, tribunals and appeals.
As the Mental Health Act and Administrator you will work as part of the administration team at a 12-bed general adolescent inpatient unit for the care and treatment of young people aged 13 up to the age of 18, where you will work 37.5 hours a week (Maternity Cover 10 months) ensuring the department upholds a confidential and efficient service in accordance with the Mental Health Act 1983 (amended November 2007).
Are you an experienced administrator ideally with knowledge of the Mental Health Act or a qualification in it - looking for a new challenge?
This role is more than simply assessing member claims, the post holder will be expected to use their clinical knowledge to ensure members feel supported during treatment, guiding, supporting and signposting to ensure best outcomes and service.
Reporting to the Clinical Lead, the post holder will provide a confident, knowledgeable and efficient service to Healix members, via telephone (inbound and outbound) and email, managing claims and signposting to appropriate services included in the scheme benefits.
We have an opening for a Medical Case Manager position at Healix in our Esher-based office.