As a successful Complaints Officer, your duties will be
Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries.
Mange and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with effectively and ensure high quality standards are maintained.
General
Spencer Clarke Group are working closely alongside a London Council to provide them with a Complaints Officer on a contract basis.
Night Concierge - 6 month FTC to be extended every six months - Mayfair - £14 per hour
The position is primarily customer focused providing a high level of service to high end clients.
My client, a prestigious property developer specialising in luxury apartments within the West End, are seeking a highly motivated and confident Night Concierge to join their close-knit team in Mayfair.