Support patients by providing advice to help them manage their condition at home, where appropriate.
They will answer calls, using the software system to prioritise, and record details of calls, advising patients appropriately in relation to response times and action in the event of urgent requirements.
The Call Handler is the first point of contact for patients requesting medical advice by telephone.
Posted by Hays Specialist Recruitment Limited • £13/hr to £14/hr
Your new company
Your new role
Our client prides themself on providing their customers with an excellent experience, a true leader in their field, they are always looking for ways to improve and develop.
Successful candidates must have good customer service skills with experience of complaint handling.
The role is hybrid (3 days in the office and 2 days from home).
Our client, a large financial services company based in Slough, is looking for temporary Customer Service Executives to join their team on an ongoing basis.