Posted by Adjusting Appointments Limited • £25K/yr to £30K/yr
Due growth an experienced Claims Technician is required to join a Subsidence Team where you will provide Technical Building claims Solutions and provide Technical Support to a team of Surveyors and a Claims Management Team.
Communicating with customers, contractors and insurer clients over the telephone, email and in writing
Main duties and responsibilities will be to work as part of a remote working desk-based team to drive subsidence claims towards settlement and will include:
You will need to have good judgement, be analytical, have great attention to detail, be flexible, self-motivated, driven & deliver excellent customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure manual.
The role requires dealing with clients over the phone and via e-mail to ensure retention and sales targets are maximised, through the provision of efficient communication & negotiation skills.
The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the Assistants.
Posted by McNally Associates Limited • £35K/yr to £45K/yr
General
A key part of this role will be collaborating closely internally with our client's claims teams to ensure they offer customers a great claims journey, offering guidance and expert support to both internal and external customers.
The ideal candidate will be able to balance their workload, have a good awareness of the marketplace and the ability to communicate with people internally and externally to a high standard.
Required Skills/Experience
Applicants must have City & Guilds/HNC or equivalent qualifications in a motor vehicle related subject and be members of, or qualify for membership of, the IMI or IRTE and be studying or prepared to study for membership of the IAEA.
Managing and expanding local business by ensuring customers receive a first-class service.
General
Due to ongoing success, our client, a highly respected insurance company are actively seeking a tenacious, corporate and results-driven Account Handler to complement their commercial division.
Handling a wide range of commercial and personal policies, including changes, handling renewal reviews, fulfilling new business quotations, and providing customers with necessary service and advice.