As the Returns Manager, you will play a pivotal role in managing return operations for various sectors including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN within the UK and Ireland.
You will be responsible for ensuring efficient and effective return processes, meeting business needs, and driving continuous improvement in return operations.
Overview
Oversee and manage return operations for UK and Ireland, including B2B Technical and Commercial, D2C Ecommerce, RDU, and CRN sectors.
Reporting to the Head of Customer Support, my client is seeking a dynamic and experienced Customer Excellence Manager to join their team.
This senior management role will be responsible for overseeing and managing the Managers who lead our Quality Auditing (QA) team, Complaints team, technical and Credit Risk team.
The successful candidate will play a crucial role in ensuring the highest standards of customer service and risk management across all aspects of their operations.
Compliance Manager - 12 months - Surrey/Hybrid - up to £85,000 p.a.
Do you want to be part of a growing, driven business that puts customer engagement and company values at its core?
Would you like the opportunity to build on and develop Compliance and Regulatory matters for the business, and to be given the autonomy to really shape the function?
You will support the management of effective delivery of the clients' major repairs programme and investment projects by undertaking a wide range duties to ensure high levels of customer satisfaction.
£28-£30 per hour; Full-Time Temporary
You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
The ideal candidate will have good experience with Collective Consultations.
Execution of Business Change Projects
Primarily responsible for leading all aspects of UK collective consultation process including training of line managers, running elections and administering meetings and documentation.
Support Site Manager in monitoring, managing and coordinating all site level resources to ensure an increase in operational productivity and improved quality of service provided.
Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.
General
Taskmaster Resources is on the lookout for an Assistant Operations Manager to be based from our clients Esher site.
Our client is a well-established accountants based in Gomshall and they are looking for a Management Accountant to cover a maternity contract from mid-May 2024 through to the beginning of April 2025.
Our client is offering a salary of £30,000 - £40,000 (pro rata) with a pension, 25 days holiday (pro rata) and 2 days a week working from home.
Key Duties
Bookkeeping processes, including invoice processing, bank reconciliations and client email address management.