Posted by Front Row Recruitment Ltd • £22K/yr to £25K/yr
Due to increased activity my client, an award winning financial services company, currently seek a talented Junior Claims Administrator to join their friendly team.
Being an initial point of contact for policy holders wishing to make a claim.
Working alongside a team of Claims Handlers primarily working on Income Protection and Life policies, your role will involve supporting the claims process and duties will include:
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.
Understand Insurance Industry and claims handling.
Manage an allocation of low value claims.
Take Individual Ownership whilst also working as a team to monitor Key Client Outcomes and taking appropriate action as required, to deliver pre-defined service standards.
The claims insurance technician will be responsible for the accurate and timely recording of data for in scope clients in their selected Policy Administration System.
We are keen to speak with claims insurance technician to join an insurance business based in central London.
This is a permanent position and a chance to work with an exciting client project, working on a hybrid basis.