Position: Claims Assistant
Location: Birmingham
Contract: 9 Month FTC Role Details - Job Title
We are currently looking for an experienced Claims Assistant to join a well-respected Insurance Company based in Birmingham.
Key responsibilities of the Claims Assistant
Perform the core processes necessary for controlled delegated claims handling:
- Review, reconciliation, and agreement of claims bordereaux (BDX)
- Agreement of fee/settlements within authority
- Management of data associated with BDX processing on internal Claims database, Claim Center
- Liaise with claims managers, brokers and Delegated Claims Adjustors (DCA's) to resolve BDX issues that arise.
- Escalation of DCA over authority claims to Claims Managers
- BDX review and activities to be completed in line with team performance SLA's
- Liaise with Claims Managers to ensure smooth transition of new accounts into the team
Key skills required of the Claims Assistant
- Able to harness technical knowledge of a system to respond effectively to business needs.
- Able to work with a large amount of detailed information whilst retaining focus and achieving consistent quality and accuracy.
- Experience of working with bordereaux and an understanding.
- Experience in working in a delegated claims environment.
- Knowledge of DDM, IMR/ECF2.
About the Firm
This is a fast - paced Insurance business helping people, communities and businesses to manage risk. In a rapidly evolving world, the risks our clients face are changing daily - presenting new challenges and opportunities.
For more information about this Claims Bordereaux Technician role or the market in general please call Lea Woods on or email at .
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates