Provide professional but empathetic service through the claims process via multiple channels including, phone and email - Able to anticipate the customer need and action to ensure process is managed in its entirety
Support customers through the process of their claim providing guidance and relevant information to support them and help them understand what is needed for prompt and accurate resolutions
Ensure a solid understanding of the procedure to be able to give customers accurate and consistent information
Process incoming Public Liability Highways property claims to include data input onto the claims handling system, claim number allocation and scanning of relevant documentation.
General
As an Insurance Officer, you will be responsible for ensuring that all relevant County policies and procedures are adhered to and concerns are raised in accordance with these policies
Seven Social Care is currently seeking an experienced Insurance Officer to join our team in Oxford.
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