We are looking for a dedicated IT Operations Manager to join our team.
In this role, you'll oversee the day-to-day operations of our IT Help Desk, manage and mentor a team of IT Engineers, and ensure the smooth functioning of our IT infrastructure.
ARE YOU THE ONE
Are you passionate about making a real difference in IT service delivery and operations?
You will be responsible for the highest safety and environmental standards, ensure the site operates to maximise a cost effective and efficient output whilst continuously improving safety, health, environmental, operational standards and systems, and managing control of change procedures.
You will join us as a Site Manager to pro-actively manage & take responsibility for the whole site operation.
General
You will have people management, development and training responsibility for the whole site, including recruitment and staff appraisals.
You'll be responsible for monitoring and progressing client campaigns, activity, requests, and end to end service management across your portfolio.
As our Client Services Manager you will understand your clients and their needs, inside out.
You'll ensure that effective and efficient services are delivered to contractual service level agreements and our solutions are fit for service, creating growth opportunities where possible and driving service improvement plan.
We are excited to be recruiting a full time Customer Experience Assistant for our innovation centre, in Waltham Cross.
Theobalds Enterprise Centre (TEC) is an innovation centre helping transform Broxbourne as a place for business growth by supporting the local authority's ambitions to: