Would you like the opportunity to become a dedicated Peripatetic Care and Support Manager, helping individuals with learning disabilities live the best life possible?
TCHC is looking for a motivated and outcome-focused individual who can drive forward performance across our Restart contract.
TCHC delivered this contract across Aylesbury Vale from their flagship office in the centre of Aylesbury.
TCHC is a delivery partner to Jobs22 who deliver the government's Restart Programme supporting unemployed universal credit claimants to enter into work.
As Customer Support & Resolutions Manager, you will lead on our response to complaints, MP and Councillor enquiries, and management of complex and high profile cases, working alongside other colleagues and partnering contractors to identify lessons learned and service improvements.
Our Repairs Services are responsible for the provision and delivery of high quality, effective and responsive estate services and repairs to our customers, residents, homes and communities.
Key Responsibilities
Investigate and respond to complaints in line with our Complaints Policy and Procedure.