Posted by Network Recruitment Wales MPS • £12.38/hr to £20.65/hr
General
We will provide support in accessing digital services handling inbound enquiries through a range of channels, including telephone; supporting citizens with complex council enquiries.
The C2C Service is growing to deliver a much more comprehensive and digital approach to support the public in the access and use of council digital platforms.
Job Purpose
C2C holds an integral function in the responsibility to ensure that everyone can access the relevant Council Services and information regardless of their confidence or ability to use digital services.
Complete support and assistance to those with more complex enquiries with still be available over traditional channels and the team advoke for all citizen needs.
We currently have a number of opportunities to join our team at Cardiff Council's Contact Centre; Connect to Cardiff (C2C).
The highly acclaimed team provide a customer focused response on a range of Council services through multiple channels of access including web contacts, Live Chat and social media with a new focus on assisting citizens to confidently utilize a growing suite of digital services available within Cardiff Council and develop digital capabilities.
Posted by Service Care Solutions - Housing • £14.24/hr
Type: Temporary Ongoing
Work Pattern: Monday - Friday 09:00am - 17:00pm
The Customer & Digital Support Officer plays a crucial role in ensuring that all citizens can access the Council's services and information, regardless of their digital literacy.
Posted by YUCCA RECRUITMENT AGENCY LTD • £12.20/hr to £12.50/hr
Key Responsibilities
Customer Support: Provide accurate, meaningful, and consistent advice and support to citizens, ensuring their enquiries are resolved at the initial point of contact.
General
The C2C Service is expanding to deliver a comprehensive and digital approach to support the public in accessing and using council digital platforms.
C2C plays a crucial role in ensuring that everyone can access the relevant Council Services and information, regardless of their confidence or ability to use digital services.
You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £24,960.00 per annum Plus Excellent Benefits!
Liberty has an exciting opportunity for an enthusiastic and engaging Work Coordinator to join our team, based in Bridgwater, Cardiff.
We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do.
Posted by Randstad Perm Professionals • £23K/yr to £25K/yr
Key Duties and Responsibilities
We are looking for a dynamic thinker to support our local planning of patient journeys.
The role involves effectively planning patient journeys to and from home / health care setting using our cleric system and against set key performance indicators.
General
A leading public healthcare provider are looking for a dynamic Receptionist and Facilities Administrator to join their team.
You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a competitive salary of £24,960.00 per annum Plus Excellent Benefits!
Liberty has an exciting opportunity for a Work Coordinator to join our team, based in Cardiff.
We are an experienced and innovative Heating and Compliance firm that is committed to putting customers and clients at the heart of everything we do.
Posted by Yolk Recruitment Ltd • £37K/yr to £38K/yr
General
Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an organisation whose vision is to make Wales the place of choice for health, care and wellbeingwellbeing innovation.
As a catalyst for change, they support the accelerated development and adoption of innovative health and social care solutions making a positive difference to people and families across the nation.
The Opportunity
This reputable organisation is looking for an Executive Assistant to the CEO to work alongside the CEO, providing project management and supporting communications, as well as organising, tracking, maintaining and follow up on all of the CEO's activities and deliverablesdeliverables.