You will manage the service desk tickets in your queue, providing timely updates to our user base, and ensure customer service excellence by monitoring tickets on our ticketing system and reviewing customer feedback.
We have a fantastic opportunity to join our growing business as a Device Analyst!
Reporting to the IT Desktop Manager, your key responsibilities will include providing support for the desktop estate across all computing devices, including laptops, desktops, tablets, and mobile phones.
Cycle Counters, are you looking to work in a fantastic, modern environment?
You can grow your skills as we place you on an assignment into Caterpillar Articulated Trucks, Peterlee, in a challenging and quality driven manufacturing environment.
On-going assignment with the potential for permanent employment should the opportunity arise.
General
Have you completed an accredited apprenticeship and are multi-skilled in both electrical and mechanical functions?
You can grow your skills as we place you on an assignment into Caterpillar Articulated Trucks, Peterlee in a challenging and quality driven manufacturing environment.