To investigate, resolve and respond to formal and information senior level MP/member enquiries and complaints, including from the Ombudsman, regarding the services delivered by Housing Options service within statutory and corporate deadlines and foster a positive relationship with members in relation to their casework.
To provide an efficient and responsive casework review service, ensuring that all reviews and county court appeals are dealt with in accordance with legislation, Council policy, and statutory deadlines.
Acting as a lead officer in liaising with clients and Council solicitors in reviews and when defending County Court Actions.
We are looking to hire a Floor Layer to carry out floor laying repairs, maintenance, renewals and replacements ranging from routine reactive repairs to major refurbishment work in housing properties in the South East London area.
MAIN DUTIES AND RESPONSIBILITIES
Undertake all aspects of floor laying repairs and maintenance ranging from routine reactive repairs to major renewals and refurbishment work in occupied and void properties.
To be responsible holding and securing premises keys for purpose of the opening and closing of centres; ensuring that effective locking up and opening procedures are followed and provide access to internal areas as appropriate i.e.
Under the guidance of the Premises Team Leader and/or Premises and Facilities Manager to provide a safe environment for staff, service users and visitors; ensuring full compliance with health and safety legislation.
To ensure Adult Learning Lewisham and designated community premises are secure, clean, warm.
This includes the management and running of the Lewisham Homes CCTV system.
To co-ordinate the day-to-day operation of the Boroughs 24 hour CCTV system in accordance with the scheme's code of practice, operational procedures and statutory regulations.
Day to day running of the CCTV control room presently monitoring over 500 cameras covering the borough.