We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
Fixed Term Contract - ending on 31st December 2024.
Positive Employment is currently recruiting for a Communications Officer for our client local government organisation based in Southampton.
The successful candidate will support the Communications management team in the development and implementation of a communications strategy and communications plan that encompasses research, media and public relations, marketing, internal communications and digital communications.
They will mainly engage with local businesses and communities on the organisation's City Plan consultation.
This will be the perfect opportunity for someone who has had customer service based experience who now wants to broaden their skill set, and also the perfect opportunity to get into a more office based environment.
Full training for this role will be provided.
We are currently recruiting a Complaints Officer role on behalf of our client where you'll be working for a fabulous organisation based in Eastleigh.