Ideally you will have a solid call centre based background and have great/clear communication/telephone based skills and have experience using contact databases.
Are you ready to make a real impact in your community?
Join the Team That Keeps Our Community Safe and Secure!
Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Are you ready to make a real impact in your community?
Our client, a highly respected local government organisation, is on the lookout for passionate individuals to join their essential electronic tagging service team.
Help monitor and support those who need it most, ensuring safety and security for all.
Assist customers in making purchasing decisions by providing relevant information and guidance.
Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures.
Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines.