Posted by Service Care Solutions - Social Work • £18/hr to £21/hr
About the Role
Service Care Solutions are seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.
You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.
In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.
Awareness and understanding of the part that adult social care plays in maximising independence of vulnerable adults.
Ability to develop positive and productive relationships with people, including the ability to empathise, motivate and inspire as well as fulfilling your part of any requirement.
General
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests and assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
This is a full time posts on the Adult Social Care Financial Assessment Team.
The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the 'phone, liaising with several departments within the Local Authority and external agencies.
Advising the service user what benefits they maybe entitled to and if a deferred payment arrangement applies.
The client is supporting individuals and families who have experienced domestic abuse and offers service users the opportunity to move on and live fulfilled, safe lives following the trauma they've experienced.
Hatched Recruitment is working closely with the local authrities and we are looking for a Comminitu Care Officer in the Harigney area.
Full time: 36/hrs a week
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
To effectively respond to adult social care enquiries received within the Adult Social Care Advice and Information Service.
This role involves liaising with other sections as needed in accordance with procedures or instructions.
To undertake such follow up work, by adopting a strength based approach to contacts, in order to ensure customer satisfaction in reaching a conclusion.
Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.8/5 and over 500 reviews are currently looking for a Rehab Officer.
Our designated domestic abuse services in Canterbury are hiring a Support Officer to join our dynamic and friendly team.
In a nutshell, your role would be to provide an effective support service to customers with additional needs in designated services.
Do you want to be part of a dynamic and growing organisation that works to provide housing and tenancy-related support to people with additional needs?