Community Care Officers complete Care Act assessments; these are both face to face or telephone assessments, depending on the level of risk and the needs of the citizen being assessed, with consideration of mental capacity throughout.
They work with supportive colleagues, citizens, carers, statutory and community partners to provide appropriate support that will enable independence, choice and control, promoting early intervention and local community led support services to enhance well-being and respond to local community needs.
The CCO role is interesting and varied, and deals with risk management on a daily basis.
Posted by Service Care Solutions - Social Work • £18/hr to £21/hr
About the Role
Service Care Solutions are seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.
You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.
In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.
Posted by Page Personnel Secretarial & Business Support • £20K/yr to £21K/yr
We are seeking a Care Administration Officer to work within our Care Team at halow on a fixed term contract to proactively deliver first class administrative support.
This role is vital in enabling the team to deliver our range of services and provide support to adults with learning disabilities and autism across Surrey.
Awareness and understanding of the part that adult social care plays in maximising independence of vulnerable adults.
Ability to develop positive and productive relationships with people, including the ability to empathise, motivate and inspire as well as fulfilling your part of any requirement.
General
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests and assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)