My client is looking for someone to deliver an enhanced tenancy and estate management service which continually improves the quality of life and satisfaction with services for older and vulnerable residents and maximises the opportunity to co-ordinate and work with key partners and stakeholders.
What we want from you
Report and monitor completion of household repairs for residents less able to do so and co-ordinate / deploy a handy person to provide a more accessible and tailored service.
Work as part of a specialist team working with older and vulnerable customers and as such be responsible for identifying ways to develop and continuously improve the service.
This includes providing social work practice guidance and management oversight relating to case progression and management of - often complex - discharges, complaints and disputes, safeguarding and mental capacity.
The Deputy Team Manager will be responsible for the day-to-day operational oversight of social workers and their work products.
The post holder will take an active part in networking with NHS trust colleagues and form part of the management team overseeing team performance and attending regular discharge review meetings, updating the acute trust about discharge plans and responding to system escalations as pressures on acute trusts increase.