This is NOT a call centre role and you will get only 10-12 calls a day .
This is a lovely BILINGUAL GERMAN/ENGLISH customer care role in which you will use your fluent GERMAN to support restaurant & hotel clients.
The job hybrid with 3 days in the office a week and you will be supporting restaurants across the DACH region with any help that they may need to set up training etc .
We're on the lookout for a proactive and friendly Customer Service Administrator to join our clients team, stepping in for the current employee who's retiring after two decades of dedicated service.
You'll be a key player in ensuring clients-from care homes to community centers-get the best service possible.
This role is perfect for someone who loves a mix of admin tasks and customer interaction.
The role will involve outbound customer service calls and you will be responsible for providing a positive customer journey and cross-selling suitable products where possible.
This Outbound Customer Service role is working for a well-established company based in Loudwater.
You will have good telephone-based experience, be used to working to KPIs and self-motivated.
The clients customers are predominantly single homeless aged between 18 60 years and may have support needs including mental health, physical health, substance misuse, offending.