Posted by The Niche Partnership • £23K/yr to £27K/yr
This role would suit someone who is looking to take their career to the next step and learn the role, OR, someone who has similar experience and wants enjoys working at this level.
We have teamed up with a successful legal organisation, based in Fareham, to find a Recoveries Executive to join their collaborative and growing team.
This position offers hybrid working (2 days from home), 26 days annual leave, and the option to take advantage of a great spread of benefits.
As a Managed Service Desk Engineer (T1), you will be the primary point of contact for our customers utilising cloud-based IP telephony solutions.
Your responsibilities will include managing technical change requests, troubleshooting and resolving technical issues, and liaising with senior engineers and partners for more complex matters.
The task at hand: You will be responsible for ensuring timely, accurate, high volume incentive payments to customers whilst reviewing and suggesting improvements to the current process.
Fixed Term Contract - ending on 31st December 2024.
Whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!