My client is looking for someone who has telephone customer service experience from a call centre environment (this can include working from home in a call centre environment).
A fantastic opportunity has arisen for a Customer Service Advisor looking to work in a fast-paced role within a well-established company!
This is very different to the average Contact Centre role; you will be handling incoming calls and taking information, asking questions to ensure high quality of information is obtained, liaising with internal and external contacts, and providing important input into the outcome of each and every call.
You will have to diagnose problems and handle complaints whilst handling high volumes of calls.
Kenneth Brian Associates are working with a well known organisation based in Sutton, who are looking for Contact Centre Agents to join their buzzy team!