As a Contact Centre Agent, you will be responsible for handling customer inquiries, providing exceptional customer service, and effectively communicating with customers.
A skilled and passionate Contact Centre Agent is needed to join our team at theICEway, a leading IT services and technology consultancy based in Welwyn Garden City, Hertfordshire on a full-time basis.
This is an office based role-full-time for one of our cruise clients, 37.5 hours a week-rota-based, predominantly Monday through Friday, 8 am to 8 pm, and Saturdays, 10 am to 6 pm.
CCP has been asked by an established and unique betting brand to assist them with the appointment of a Customer Service Advisor to join their dynamic office on a full-time basis.
Are you a customer centric individual who enjoys customer interaction while offering outstanding customer service?
This is an exciting brand on an ambitious journey, innovative ideas are embraced with genuine opportunities to progress.
Posted by Think Specialist Recruitment • £24K/yr to £27K/yr
We are looking for new people to join a Customer Service/Order Management team as a Customer Service Agent based in one of their head offices located in the Maylands area of Hemel Hempstead.
Would you like to be a part of a very well-established international company who specialise in a number of sectors, providing top of the range products across the globe to everything from the beauty industry to the motor trade.
This is a team of just over 20 people, a tight-knit and very friendly and supportive team, looking for other like-minded people who are team players, nice and willing to get stuck into things.
Test Analyst (Contact Centre) / £300pd - £325pd (Outside IR35) / 6 months / Watford based
I'm recruiting for a Test Analyst with Contact centre QA testing experience to join a large programme of work on a contract basis for an initial 6 months.
Experience of Contact centre QA testing is essential for this role and any experience of working within the Gaming, Betting or gambling Industry would be a bonus.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Posted by Parkside Office Professional • £28K/yr to £30K/yr
General
My well known client based in Watford is looking for a German Customer Service Representative with an additional European language excellent communication skills with both oral & written fluency, in English and at least one of the following languages, is a requirement:
Job Summary
To be responsible for the whole order management process, from placing the orders until the goods have arrived at the customer side.
This requires liaising and working closely with other departments of the organisation.
The office is fast paced and sees high volumes of calls and orders so you need to remain calm with meticulous attention to detail
We are looking for an outstanding customer service administrator to join this close knit team to cover the day to day duties in the customer service and sales office at a high level.
You will be a friendly, confident person who works well under pressure, can find solutions to problems and can think on your feet.