Our contact centre is growing and we are currently recruiting 4 new Customer Service Advisors to join our team!
This is an integral role within the business as you will be the first point of contact for our customers and it's important to us that they receive a first class service and their needs are met.
We are looking for individuals who are passionate about delivering excellent customer service and always putting our customers first.
Posted by Hays Specialist Recruitment Limited • £25K/yr to £27K/yr
General
The Regional Credit Controller would report to the Service Regional Collections Manager and is responsible for conducting collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.
Everyday duties will include
Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
Ensuring that debt is collected within set targets and outstanding monies is actively chased.
Saturday hours available to include in shift overall if required.
Work shift flexibility can be offered - core hours of 9am to 4pm must be covered for 4 days and earlier finish on a Friday (30 mins).
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.